Curating a talented, motivated, and successful team of employees is a challenge—and call center managers are faced with perhaps the toughest leadership challenge of all. Decreasing budgets, high employee attrition, IT issues, and unpredictable demand are issues many call centers…
When confronted with the problem of increasing job satisfaction, most employers feel immediate stress. We worry about where on earth we’ll find room in the budget for raises, expensive perks, and workplace improvements. We feel exasperation over the ineffective points…
What were the best job perks you ever received from a company? After working in the corporate world long enough, you get really familiar with the standard benefits companies offer. We’re used to competitive salaries, two weeks of PTO, and…
Communication is a skill many CEOs and HR professionals have on their fix-it list. Barriers to effective communication abound in the workplace, and each requires a slightly different strategy to resolve—even though that one word, “communication,” comes up annoyingly often…
If you’re in business, you understand workplace stress. Employees begin their roles with excitement and vigor, eager to prove themselves and make great strides—but over time, your sales floor, newsroom, or PR agency can easily turn into a tense hotbed…
If managing individual employees is a challenge, leading entire teams is a bigger one and managing remote teams can be more difficult still. Although telecommuting can save you an average of roughly $11,000 per worker, compared to onsite employees, it…
Let’s Talk Goal setting in the workplace is supposed to help everyone in your organization. If it’s done right, employees receive a morale boost and discover a clear path to the next steps in their career development. If management collaborates…
We’ve all been on teams that hit a snag at some point. Someone didn’t communicate properly, or poor working relationships caused an escalation, and the team’s performance took a dive or slowed to a crawl. Hopefully, your team was able…
The most-engaged teams are the most productive. At Inproma, we tailor employee engagement programs just for your company and its goals.
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