Why is Company Culture Important? Expert Strategies to Keep Your Employees Motivated

UncategorizedBy Regina MunroeFebruary 15, 2019

Corporate culture isn’t just a buzzword. It’s a phenomenon that businesses of all sizes and across all industries are talking about—both in public media and private boardrooms across the nation. The management team at our employee rewards company identified culture as the number one priority for this coming year, and we’re definitely not the only…

The Most Effective Team Building Strategies for Call Centers

UncategorizedBy Regina MunroeJanuary 8, 2019

Curating a talented, motivated, and successful team of employees is a challenge—and call center managers are faced with perhaps the toughest leadership challenge of all. Decreasing budgets, high employee attrition, IT issues, and unpredictable demand are issues many call centers face every year, and these problems all have the unfortunate consequence of impacting team morale.…